Contact Us

 (All hours are listed in EST)

Consumer Customer Service

Toll Free: (800) 737-9780

Email: CustomerService@autouse.com

Hours: M-F: 8am-6pm, Sat: 8:30am-12pm, Sun: Closed


Sales and Marketing

Phone: (800) 873-2907

Email: FloorplanSales@autouse.com

Fax: (978) 684-5245 or (978) 482-4019

Hours: M-F 8am-5pm, Sat-Sun: Closed


Floorplan Customer Service

Phone: (978) 482-4070

Email: FloorplanService@autouse.com

Fax: (978) 482-4002

Hours: M-F 8am-5pm, Sat-Sun: Closed

Floorplan Funding

Phone: (978) 482-4060

Email: FloorplanFunding@autouse.com

Fax: (978) 482-4001 or (978) 684-5219

Hours: M-F 8am-5pm, Sat-Sun: Closed

Auction Partnerships


For Consumer Customer Service: We are open Monday to Friday 8:00am to 6:00pm, Saturday 8:30am to 12:00pm, and closed Sunday.

For Dealer Floorplan Departments: We are open 8:00 to 5:00 Monday to Friday, Closed Saturday and Sunday.

(All hours are listed in Eastern Standard Time)



Dealers and Consumers may come to our office to walk-in payments and/or pick up titles. Please call ahead so we can prepare titles/paperwork.

Overnight & Physical Address:
Auto Use / Auto Loan
45 Haverhill St
Andover, MA 01810

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Contact Us

Contact our office for more information.

M-F: 8am-5pm, S-S: Closed