All of our offices are closing early Friday July 1 at 3:00pm EST and will be closed on Monday, July 4th in observance of Independence Day.

We will reopen on Tuesday, July 5th with normal business hours.

We hope that you and your families enjoy a fun and safe holiday weekend!

Contact Us

 (All hours are listed in EST)

Consumer Customer Service

Toll Free: (800) 737-9780

Email: CustomerService@autouse.com

Hours: M-F: 8am-6pm, Sat: 8:30am-12pm, Sun: Closed


Sales and Marketing

Phone: (800) 873-2907

Email: FloorplanSales@autouse.com

Fax: (978) 684-5245 or (978) 482-4019

Hours: M-F 8am-5pm, Sat-Sun: Closed

Retail Funding Department

Toll Free: (800) 737-9780

Email: Purchasing@autouse.com

Fax: (978) 749-0306

Hours: M-F 8am-5pm, Sat-Sun: Closed


Floorplan Customer Service

Phone: (978) 482-4070

Email: FloorplanService@autouse.com

Fax: (978) 482-4002

Hours: M-F 8am-5pm, Sat-Sun: Closed

Retail Credit Underwriting

Toll Free: (800) 475-2665

Email: RetailCredit@autouse.com

Fax: (978) 482-4042 or (978) 482-4043

Hours: M-F: 8am-6pm, Sat: 10am-4pm, Sun: Closed

Floorplan Funding

Phone: (978) 482-4060

Email: FloorplanFunding@autouse.com

Fax: (978) 482-4001 or (978) 684-5219

Hours: M-F 8am-5pm, Sat-Sun: Closed

Auction Partnerships


For Consumer Customer Service: We are open Monday to Friday 8:00am to 6:00pm, Saturday 8:30am to 12:00pm, and closed Sunday.

For Retail Dealer Credit: We are open Monday to Friday 8:00am to 6:00pm, Saturday 10:00 to 4:00pm, and closed Sunday.

For Dealer Floorplan Departments: We are open 8:00 to 5:00 Monday to Friday, Closed Saturday and Sunday.

(All hours are listed in Eastern Standard Time)



Dealers and Consumers may come to our office to walk-in payments and/or pick up titles. Please call ahead so we can prepare titles/paperwork.

Overnight & Physical Address:
Auto Use / Auto Loan
45 Haverhill St
Andover, MA 01810

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Contact Us

Contact our office for more information.

M-F: 8am-5pm, S-S: Closed