Contact Us
(All hours are listed in EST)
Consumer Customer Service
Toll Free: (800) 737-9780
Email: CustomerService@autouse.com
Hours: M-F: 8am-6pm, Sat: 8:30am-12pm, Sun: Closed
Sales and Marketing
Phone: (800) 873-2907
Email: FloorplanSales@autouse.com
Fax: (978) 684-5245 or (978) 482-4019
Hours: M-F 8am-5pm, Sat-Sun: Closed
Agents
Floorplan Customer Service
Phone: (978) 482-4070
Email: FloorplanService@autouse.com
Fax: (978) 482-4002
Hours: M-F 8am-5pm, Sat-Sun: Closed
Floorplan Funding
Phone: (978) 482-4060
Email: FloorplanFunding@autouse.com
Fax: (978) 482-4001 or (978) 684-5219
Hours: M-F 8am-5pm, Sat-Sun: Closed
Auction Partnerships
Hours
For Consumer Customer Service: We are open Monday to Friday 8:00am to 6:00pm, Saturday 8:30am to 12:00pm, and closed Sunday.
For Dealer Floorplan Departments: We are open 8:00 to 5:00 Monday to Friday, Closed Saturday and Sunday.
(All hours are listed in Eastern Standard Time)
Address
Dealers and Consumers may come to our office to walk-in payments and/or pick up titles. Please call ahead so we can prepare titles/paperwork.
Overnight & Physical Address:
Auto Use / Auto Loan
45 Haverhill St
Andover, MA 01810
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Contact our office for more information.