Contact Us

Consumer Customer Service

Sales and Marketing

Phone: (800) 873-2907


Fax: (978) 684-5245 or (978) 482-4019

Retail Funding Department

Toll Free: (800) 737-9780


Fax: (978) 749-0306


Floorplan Customer Service

Phone: (978) 482-4070


Fax: (978) 482-4002

Retail Credit Underwriting

Toll Free: (800) 475-2665


Fax: (978) 482-4042 or (978) 482-4043

Floorplan Funding

Phone: (978) 482-4060


Fax: (978) 482-4001 or (978) 684-5219

Auction Relationships


For Consumer Customer Service: We are open Monday to Friday 8:00am to 6:00pm, Saturday 8:00am to 12:00pm, and closed Sunday.

For Retail Dealer Credit: We are open Monday to Friday 8:00am to 6:00pm, Saturday 10:00 to 4:00pm, and closed Sunday.

For Dealer Floorplan Departments: We are open 8:00 to 5:00 Monday to Friday, Closed Saturday and Sunday.



Dealers and Consumers may come to our office to walk-in payments and/or pick up titles. Please call ahead so we can prepare titles/paperwork.

Overnight & Physical Address:
Auto Use / Auto Loan
45 Haverhill St
Andover, MA 01810

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Contact Us

Contact our office for more information. For a list of specific departments, click here.

M-F: 8am-5pm, S-S: Closed