Consumer
Auto Loan is a service driven company and we appreciate the previous customers who’ve done business with us in the past. If you’re a previous “Loyalty” customer, contact us today to see how and where we can save you money on your next vehicle.
FAQ
Is there a mobile application available?
Available on the iTunes App Store and Google Play Store is the Auto Use mobile application for consumers to manage their account.
- iOS App – https://autouse.page.link/H3Ed
- Android App – https://autouse.page.link/xhKP
How To Request a User Name and Password
Can I make a payment by telephone?
What should I do if my vehicle is damaged or is in an accident?
What are the options I have for making my payments?
Credit cards, debit cards, pre-paid cards and ACH payments can be made under your account via the Auto Use mobile app and the Auto Use webpage 24/7. As well as by calling into our Customer Service line during open business hours.
Customers looking to send payments by check or money orders can send them directly to us at; 45 Haverhill Street, Andover MA, 01810. Payments also can be made via Money Gram (receive code: 6808) or Western Union Quick Collect (pseudo city: Proctor MA).
Contact Customer Service
Hours of Operation
Monday – Friday: 8:00am to 6:00pm
Saturday: 8:30am to 12:00pm